Privacy and Data Security
At ITShastra, we respect your right to privacy and data security.
That's why, you can read through the most of our website without giving us any information about yourself. But sometimes we do need information to provide services that you request.
Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site (www.itshastra.com) or any of the sub domain under itshastra.com (for example, support.itshastra.com)
Collecting your personal information
We will ask when we need information that personally identifies you (personal information) or allows us to contact you.
Generally this information is requested when you are trying to access privileged, confidential or special information. Personal information collected by us is often limited to name, company, email address and phone number, but may include other information when needed to provide a service you request.
If you ever want to review, update or delete your information, simply send us an email at info@itshastra.com. ITShastra will make a reasonable efforts to act upon your email and if you have requested an email reply, will do so.
Use of Cookies
ITShastra only asks for specific types of personal information In a few areas on our web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit.
It is completely optional for you to participate. For example, we request information from you when you:
- Register on ITShastra.com
- Provide feedback in an online survey
- Participate in a sweepstakes or other promotional offer
- Request e-mail notification
- Subscribe to a newsletter or a mailing list
- Request online technical support
- Request assistance from us
In each of the instances above, we may ask for your name, email address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers.
In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.
ITShastra only uses your personal information for specific purposes. The information you provide will be kept confidential and used to support your relationship with ITShastra. Among other things, we want to help you quickly find information on ITShastra.com and alert you to service upgrades, special offers, updated information and other new products and services from ITShastra. Agents or contractors of ITShastra who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for ITShastra. ITShastra may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.
You can opt-out of receiving further marketing from ITShastra at any time
We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only ITShastra (or agents working on behalf of ITShastra and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from ITShastra by sending us an email at info@itshastra.com.
ITShastra will not disclose your personal information to any outside organization for its use in marketing without your consent.
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of ITShastra for the purpose of performing services for ITShastra.
ITShastra wants to help you keep your personal information accurate.
You can request the individual information that ITShastra has collected about you via the Internet by sending email at info@itshastra.com. You can have factual inaccuracies in this information corrected by sending us email at info@itshastra.com.
Third-Party Sites
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you.
The information practices of those third-party web sites linked to ITShastra.com are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
While we strive to protect your personal information, ITShastra cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.